z7bd's Privacy Policy

1 Introduction

z7bd is a safe and reliable online gaming platform for players in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains in detail how z7bd collects your personal information, the purposes for which it is used, with whom it is shared, and how securely it is stored.

By using our platform, you are agreeing to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us for assistance.

2 Information We Collect

z7bd collects certain types of information from you for various purposes. The categories of that information are outlined below:

2.1 Identity Information

During account registration and verification, we may collect the following information:

• Full name
• Date of birth (for age verification)
• National ID number or passport details
• Residential address
• Mobile number
• Email address

2.2 Financial Information

To keep deposit and withdrawal processes secure, we collect the following financial information:

• bKash, Nagad, Rocket, or Upay account numbers
• Bank account details (for bank transfers)
• Transaction history and amounts

We do not store full credit card or debit card numbers or CVC codes. All financial information is protected through SSL encryption.

2.3 Technical Information

To maintain platform security and improve quality, we automatically collect the following technical information:

• IP address
• Browser type and version
• Device information (mobile, tablet, desktop)
• Operating system
• Site access timestamps and activity logs
• Cookie and session data

2.4 Gaming Information

To improve your gaming experience, we store your betting history, preferred game categories, win and loss records, and bonus usage information. This information is used to personalize your experience and ensure responsible gaming.

3 Purpose of Information Use

z7bd uses the information collected from you only for the following lawful purposes:

• Account management: To create, verify, and maintain your account.
• Transaction processing: To complete deposits (minimum ৳200) and withdrawals (minimum ৳1,000) quickly and securely.
• Customer support: To resolve your issues via 24/7 live chat and email.
• Fraud prevention: To monitor against unauthorized account access and money laundering.
• Legal obligations: To comply with applicable laws and regulations.
• Service improvement: To enhance the gaming experience, payment methods, and platform functionality.
• Responsible gaming: To monitor your gaming habits and provide necessary warnings or support.
• Communication: To keep you informed about important account notifications, policy changes, and promotional offers.

4 Information Sharing and Disclosure

z7bd never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Information may be shared on a limited basis with payment gateways (processors for bKash, Nagad, Rocket, Upay, and bank transfers), technology infrastructure providers, and cybersecurity specialists — solely for the purpose of operating the service and under strict confidentiality agreements.

4.2 Legal Obligations

Information may be disclosed as legally required in response to court orders, lawful requests from government authorities, or investigations into money laundering and fraud.

4.3 Business Transfers

In the event of a merger or acquisition of z7bd's business, user information may be transferred to the new entity. The terms of this policy will remain in effect at that time and you will be notified in advance.

5 Cookie Policy

The z7bd website uses cookies. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential cookies: These cookies are necessary to maintain login sessions and ensure security.
• Functional cookies: Help remember your preferences and settings.
• Analytics cookies: Help analyze site usage patterns to improve the service.

You can control or delete cookies from your browser settings. However, disabling cookies may limit some features of the site.

6 Data Security Measures

As a secure and reliable platform, z7bd uses multiple layers of security technology to protect your information:

• SSL/TLS encryption: All data transfers are handled through encrypted channels.
• Data encryption: Stored sensitive information is protected with strong encryption algorithms.
• Two-factor authentication: An additional security layer when accessing your account.
• Security audits: System security is assessed on a regular basis.
• Restricted access: Only authorized staff can view user information.
• Firewall protection: Robust firewall systems to prevent external attacks.

If a security breach occurs and it affects your information, we will notify you by email as quickly as possible and inform you of the necessary steps to take.

7 Data Retention Period

z7bd retains your personal information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may need to be retained for a specified period due to legal and regulatory obligations. Once that period ends, the information will be securely deleted or anonymized.

8 User Rights

As a user of the z7bd platform, you enjoy the following rights:

8.1 Right to Access

You may request to know what information we are collecting and storing about you. We will respond to this request within 30 working days.

8.2 Right to Rectification

If any information we hold about you is incorrect or incomplete, you may request a correction. We will make the correction promptly upon verification.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, due to legal obligations, some information may not be possible to delete — in which case we will provide details.

8.4 Right to Restrict Processing

In certain cases you may request that the processing of your information be restricted, such as while a dispute about the accuracy of the information is ongoing.

8.5 Right to Data Portability

You may request to receive the information collected about you in a structured, commonly readable format.

9 Protection of Minors

z7bd is for users aged 21 and above only. We do not intentionally collect any personal information from minors. Age is verified during account registration. If we have reason to believe a minor has created an account, we will immediately close that account and delete the associated information.

10 International Data Transfers

z7bd primarily serves players in Bangladesh. For data processing purposes, information may sometimes be transferred outside Bangladesh. In such cases, we ensure that the transferred information remains under privacy protection of equal or higher standard.

11 Third-Party Links

Our platform may occasionally contain references to third-party services, such as payment gateways. These third parties have their own privacy policies and we are not responsible for how they manage information. We advise you to review their privacy policies separately.

12 Policy Changes

z7bd may update this privacy policy from time to time. If any significant changes are made, we will notify you via your registered email and an updated version will be published on this page. Continued use of the platform after changes have been made will be considered as your agreement to the updated policy.

We advise you to visit this page regularly so that you stay informed about the latest privacy policy.

13 Contact Us

If you have any questions, concerns, or requests regarding your information related to this privacy policy, please contact our privacy team:

• Email: [email protected]
• Live chat: Available 24/7 — in both Bengali and English

We treat your privacy-related requests with the highest importance and strive to resolve them promptly.